Drawing from negotiation and conflict management best practices, this interactive webinar will provide a road map designed to help you discover solutions that meet your needs in complex and challenging situations.
Are you constantly fielding complaints from your team members? Do you feel stuck in a web of gossip with no way through? Is your team’s morale suffering due to the behavior of a few people on the team?
What do you do when you see incivility, but it’s not directed at you? What is your role if you witness micro or macro aggressions in the workplace? How do you support your colleagues and help address problematic behavior? These are not simple questions and there is not a single correct answer.
Conflict has the power to damage our relationships, lower productivity, and increase stress. While conflict is inevitable, with proven conflict management techniques, you can minimize its negative impact, keep relationships on track, and lower your stress.
Critical feedback is not often something we look forward to giving or receiving, and yet, it is essential to learning, growth and development. If feedback is delivered well, it can foster stronger collaborations and better outcomes.
Group conflict can be difficult to manage and have costly consequences. It can significantly impact productivity and work quality and even destroy teams.
Do you feel like your ideas and perspectives are not being heard? Have you ever felt stuck in a dynamic of defensive and attacking behaviors that break down communication and cause significant stress?
Difficult or unexpected changes can feel disruptive and can drive conflict at work. In this webinar, we will explore ways of communicating effectively and engaging constructively during periods of uncertainty.