Managing Difficult Situations in Clinical Settings - Conflict Competence Workshop for Academics

This workshop, taught by the UC Davis Ombuds office, offers tools for managing conflict and other tense situations on multidisciplinary clinical teams. The material will focus on hospital and outpatient examples from medical and veterinary settings. Learn tools to invite others into collaborative problem-solving to address difficult situations or conflicts, as well as tips for managing defensiveness in yourself and others.