UC Davis' Ombuds Office offers a series of videos that each focus on a strategy, model, or skill to develop conflict competence. If you would like to develop your conflict competence further, you can register for one of our Conflict Competence workshops.
Defining Conflict
Learn the key principles of conflict and conflict competence. Length: ~15 minutes
Navigating Uncertainty
Learn some practical approaches to enhance your personal agency and reduce your stress during times of uncertainty and change. Length: ~15 minutes
Assessing Your Reactions
Learn how to recognize and manage your emotional reactions in a conflict to better choose constructive strategies. Length: ~13 minutes
Uncovering Your Interests
Learn the fundamental concept of Positions vs. Interests and how it can help to generate possible solutions. Length: ~10 minutes